La gazette du DIAGNOSTIC - Partenariat Medinbox Abbott

In Press29 March 2023

Posts

2023-03-28
Medinbox noue un partenariat avec Abbott pour connecter les laboratoires d’électrophysiologie au niveau mondial

•    Le système EnSite™ Connected Care d’Abbott va embarquer la solution de collaboration vidéo intelligente de Medinbox pour fournir aux cardiologues électrophysiologistes un support audiovisuel à distance et en temps réel permettant d’améliorer les résultats des procédures
•    L’accord de distribution mondiale exclusif d’Abbott sur le marché de l’électrophysiologie consolide la position de Medinbox en tant qu’acteur majeur de la collaboration médicale en direct et de la numérisation des hôpitaux

Toulouse, France, le 27 mars 2023 – Medinbox, l’un des principaux fournisseurs mondiaux de systèmes de collaboration vidéo intégrés pour salles d’opération et laboratoires, annonce aujourd’hui un partenariat avec Abbott, un leader mondial de la santé, afin d’améliorer l’efficacité des laboratoires d’électrophysiologie et de renforcer le partage d’informations entre médecins, dans l’objectif de fournir les meilleurs soins aux patients.

Le système Abbott EnSite™ X EP est une plateforme de cartographie cardiaque qui permet aux médecins de mieux prendre en charge les arythmies cardiaques. Le système crée des cartes tridimensionnelles très détaillées du cœur pour aider les médecins à identifier puis à traiter les zones du cœur d’où proviennent les rythmes anormaux. Les laboratoires d’électrophysiologie disposent d’un équipement dernier cri utilisé pour surveiller et cartographier l’activité électrique du cœur et pour traiter les anomalies du rythme cardiaque (arythmies).

Pour accéder au communiqué

Read in english

Medinbox partners with Abbott to connect electrophysiology labs globally.

•  Abbott’s EnSite™ Connected Care system will embed Medinbox’s intelligent video collaboration solution to provide electrophysiologists with real-time, remote audiovisual support to improve procedure outcomes
•  Abbott’s exclusive global distribution agreement in the electrophysiology market solidifies Medinbox’s position as a major player in live medical collaboration and hospital digitization

Toulouse, France, March 27, 2023 – Medinbox, a leading global provider of integrated video collaboration systems for operating rooms and laboratories, today announced a partnership with Abbott, a global healthcare leader, to improve the efficiency of electrophysiology laboratories and enhance information sharing between physicians, with the goal of providing the best patient care.

The Abbott EnSite™ X EP system is a cardiac mapping platform that enables physicians to better manage cardiac arrhythmias. The system creates highly detailed three-dimensional maps of the heart to help physicians identify and then treat the areas of the heart where abnormal rhythms originate. Electrophysiology labs have state-of-the-art equipment used to monitor and map the heart’s electrical activity and to treat heart rhythm abnormalities (arrhythmias).

To access the press release


CRT Online - Medinbox signe avec Abbott

In Press29 March 2023

Posts

Medinbox partners with Abbott to improve connections and information sharing between physicians in electrophysiology labs worldwide

  • EnSite™ Connected Care from Abbott will integrate with Medinbox’s smart video collaboration system to provide electrophysiologists with remote, real-time audiovisual support to improve case results
  • Abbott’s exclusive global distribution agreement in electrophysiology market consolidates Medinbox’s position as major player in live medical collaboration and hospital digitization

Toulouse, France, March 27, 2023 – Medinbox, a leading global provider of video integrated collaboration systems for operating rooms and labs, announces today a partnership with Abbott, a global healthcare leader, to increase efficiency in electrophysiology labs and strengthen information sharing among physicians to drive improved patient care

The Abbott EnSite™ X EP system is a cardiac mapping platform designed to help physicians better treat cardiac arrhythmias. The system creates highly detailed three-dimensional maps of the heart to help physicians identify and then treat areas of the heart where abnormal rhythms originate. Electrophysiology (EP) labs contain the high-tech equipment used to monitor and map the electrical systems of the heart as well as treat heart rhythm problems (arrhythmias).

With the integration of the Medinbox smart video collaboration solution with Abbott’s EnSite™ Connect Remote Support, EPs will have access to a higher level of service and more support available during ablation cases, with real-time, remote audio and video capabilities. The Medinbox system, developed in collaboration with cardiovascular experts at Clinique Pasteur (Toulouse, France), is an integrated audiovisual solution that enables procedural remote support, technical support, and live education based on de-identified images and data. Medinbox is the all-in-one solution for EP labs to record and share live case streams – giving physicians full autonomy for recording and sharing their procedures. This solution can also provide them with peer support for complex procedures and additional expertise.

“As a result of this innovative combination of technology between Abbott and Medinbox, physicians can now access support from our Abbott EP team whenever they need it, even mid-case. This partnership between Abbott and Medinbox is a real opportunity for EP labs to create a connected lab and improve outcomes. Because Medinbox is easy to deploy, versatile and adaptable to any electrophysiology lab or operating room environment, this solution truly meets the growing need for data sharing, training, and education in the medical community, especially in cardiology,” said Christopher Piorkowski, M.D., divisional vice president of medical affairs and chief medical officer within Abbott’s Electrophysiology division.

 

“I am thrilled to announce our partnership with Abbott, a global healthcare leader with recognized expertise in cardiology. This is a strategic step towards consolidating our position as a major player in live medical collaboration and hospital digitization. The digital transformation of the operating room is completely changing the approach to healthcare and surgery, with a great need for sharing procedures, best practice, and knowledge thanks to an easy to setup, turnkey medical collaboration solution,” said Nicolas Gausserand, co-founder and CEO of Medinbox. “As we are growing rapidly, this is an exciting inflection point for Medinbox. We are expanding globally and partnerships such as this one are important for us to enter new specialties, and to best serve those customers who need our solution. We are now in the process of raising funds to develop our R&D to leverage advanced technologies and expand our technology into other applications, such as peripheral interventions and neuroradiology.”

 

310 million major surgeries are performed each year, with an estimated 50% requiring industry support and 25% requiring peer support. Having an industry representative or clinical support in the room generates significant costs and loss of time and efficiency for the medical staff and major inconvenience for patients, including possible rescheduling of a procedure and adversely affecting the quality of their care and patient satisfaction.

This collaboration between Abbott and Medinbox will leverage both companies’ respective technologies to meet the growing needs of the cardiovascular medical community by accelerating the connection between electrophysiology labs across the globe and improving the efficiency of medical teams in the lab and operating rooms. The partnership aims at facilitating the deployment of the largest medical ecosystem for remote electrophysiology support and medical education. Abbott and Medinbox have also signed a global distribution agreement covering the electrophysiology market. The financial terms are not disclosed.

Through this partnership, Medinbox is significantly scaling up its operations. The first installations of the new system are in progress and should accelerate in the coming months.

Medinbox will continue to invest in R&D and product development, preparing for new advanced technologies to help medical teams improve their professional experience. This includes Virtual Reality (VR) applications, for example to perform TAVI procedures. Thanks to a VR headset, the medical team can be in a procedure virtually, with a clear view of the physician’s technical gestures, opening up new opportunities for training and interactive experience. Medinbox also leverages Artificial Intelligence (AI) to provide hospitals and industrial partners with insights and data to review practice and improve procedures.

Learn more about the EnSite Connect Remote Support + Medinbox in this video 

About Medinbox

Medinbox is dedicated to connecting medical teams around the world to facilitate continuous improvements in healthcare delivery, via the development of a smart integrated video collaboration system for operating rooms and labs worldwide.

Medinbox’s on-premise and cloud-based solution provides surgeons and medical teams with remote medical education, proctoring and support. Its turnkey medical collaboration solution is easy to setup and to use; it includes video, imaging, audio, recording and broadcasting. The virtual system avoids the delays in training and high-carbon footprint of travelling to engagements, and benefits medical staff by saving time and sharing best practices; it improves the patient experience by reducing the need to reschedule procedures. The company also aims to close the global healthcare disparity gap with its connected solutions.

Over 100 countries around the world have used Medinbox’s solution and globally more than 300 cathlabs and operating rooms are equipped with Medinbox’s system. This represents more than 1.5 million hours of medical education.

Created in 2010 in collaboration with cardiovascular experts at Clinique Pasteur, France, and Next Media Factory, Medinbox is based in Toulouse, France, and employs 25 staff.


Medinbox partners with Abbott

In Press27 March 2023

Posts

Medinbox partners with Abbott to improve connections and information sharing between physicians in electrophysiology labs worldwide

  • EnSite™ Connected Care from Abbott will integrate with Medinbox’s smart video collaboration system to provide electrophysiologists with remote, real-time audiovisual support to improve case results
  • Abbott’s exclusive global distribution agreement in electrophysiology market consolidates Medinbox’s position as major player in live medical collaboration and hospital digitization

Medinbox, a leading global provider of video integrated collaboration systems for operating rooms and labs, announces today a partnership with Abbott, a global healthcare leader, to increase efficiency in electrophysiology labs and strengthen information sharing among physicians to drive improved patient care.

 

The Abbott EnSite™ X EP system is a cardiac mapping platform designed to help physicians better treat cardiac arrhythmias. The system creates highly detailed three-dimensional maps of the heart to help physicians identify and then treat areas of the heart where abnormal rhythms originate. Electrophysiology (EP) labs contain the high-tech equipment used to monitor and map the electrical systems of the heart as well as treat heart rhythm problems (arrhythmias).

With the integration of the Medinbox smart video collaboration solution with Abbott’s EnSite™ Connect Remote Support, EPs will have access to a higher level of service and more support available during ablation cases, with real-time, remote audio and video capabilities. The Medinbox system, developed in collaboration with cardiovascular experts at Clinique Pasteur (Toulouse, France), is an integrated audiovisual solution that enables procedural remote support, technical support, and live education based on de-identified images and data. Medinbox is the all-in-one solution for EP labs to record and share live case streams – giving physicians full autonomy for recording and sharing their procedures. This solution can also provide them with peer support for complex procedures and additional expertise.

“As a result of this innovative combination of technology between Abbott and Medinbox, physicians can now access support from our Abbott EP team whenever they need it, even mid-case. This partnership between Abbott and Medinbox is a real opportunity for EP labs to create a connected lab and improve outcomes. Because Medinbox is easy to deploy, versatile and adaptable to any electrophysiology lab or operating room environment, this solution truly meets the growing need for data sharing, training, and education in the medical community, especially in cardiology,” said Christopher Piorkowski, M.D., divisional vice president of medical affairs and chief medical officer within Abbott’s Electrophysiology division.

 

“I am thrilled to announce our partnership with Abbott, a global healthcare leader with recognized expertise in cardiology. This is a strategic step towards consolidating our position as a major player in live medical collaboration and hospital digitization. The digital transformation of the operating room is completely changing the approach to healthcare and surgery, with a great need for sharing procedures, best practice, and knowledge thanks to an easy to setup, turnkey medical collaboration solution,” said Nicolas Gausserand, co-founder and CEO of Medinbox. “As we are growing rapidly, this is an exciting inflection point for Medinbox. We are expanding globally and partnerships such as this one are important for us to enter new specialties, and to best serve those customers who need our solution. We are now in the process of raising funds to develop our R&D to leverage advanced technologies and expand our technology into other applications, such as peripheral interventions and neuroradiology.”

 

310 million major surgeries are performed each year, with an estimated 50% requiring industry support and 25% requiring peer support. Having an industry representative or clinical support in the room generates significant costs and loss of time and efficiency for the medical staff and major inconvenience for patients, including possible rescheduling of a procedure and adversely affecting the quality of their care and patient satisfaction.

This collaboration between Abbott and Medinbox will leverage both companies’ respective technologies to meet the growing needs of the cardiovascular medical community by accelerating the connection between electrophysiology labs across the globe and improving the efficiency of medical teams in the lab and operating rooms. The partnership aims at facilitating the deployment of the largest medical ecosystem for remote electrophysiology support and medical education. Abbott and Medinbox have also signed a global distribution agreement covering the electrophysiology market. The financial terms are not disclosed.

Through this partnership, Medinbox is significantly scaling up its operations. The first installations of the new system are in progress and should accelerate in the coming months.

Medinbox will continue to invest in R&D and product development, preparing for new advanced technologies to help medical teams improve their professional experience. This includes Virtual Reality (VR) applications, for example to perform TAVI procedures. Thanks to a VR headset, the medical team can be in a procedure virtually, with a clear view of the physician’s technical gestures, opening up new opportunities for training and interactive experience. Medinbox also leverages Artificial Intelligence (AI) to provide hospitals and industrial partners with insights and data to review practice and improve procedures.

Learn more about the EnSite Connect Remote Support + Medinbox in this video 

Watch the video

About Medinbox

Medinbox is dedicated to connecting medical teams around the world to facilitate continuous improvements in healthcare delivery, via the development of a smart integrated video collaboration system for operating rooms and labs worldwide.

Medinbox’s on-premise and cloud-based solution provides surgeons and medical teams with remote medical education, proctoring and support. Its turnkey medical collaboration solution is easy to setup and to use; it includes video, imaging, audio, recording and broadcasting. The virtual system avoids the delays in training and high-carbon footprint of travelling to engagements, and benefits medical staff by saving time and sharing best practices; it improves the patient experience by reducing the need to reschedule procedures. The company also aims to close the global healthcare disparity gap with its connected solutions.

Over 100 countries around the world have used Medinbox’s solution and globally more than 300 cathlabs and operating rooms are equipped with Medinbox’s system. This represents more than 1.5 million hours of medical education.

Created in 2010 in collaboration with cardiovascular experts at Clinique Pasteur, France, and Next Media Factory, Medinbox is based in Toulouse, France, and employs 25 staff.

More information

Media and analysts contacts

Andrew Lloyd and Associates

Celine Gonzalez / Saffiyah Khalique

FR: +33 (0)1 56 54 07 00

UK: +44 1273 952 481

US: +1 203 724 595


medinbox

Préparateur de commandes (Taken)

In Jobs1 March 2023

Préparateur de commandes (Taken)

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

RÔLE

Le préparateur de commandes aura la charge de la préparation des systèmes destinés aux clients.


Responsabilités

Préparation des commandes de systèmes audiovisuels,

Contrôle du bon fonctionnement des équipements selon procédure définie en interne,

Configuration du matériel

Contribuer à la bonne organisation de la chaîne d’assemblage

Réception des composants et contrôle avant intégration en stock

Exécuter des opérations de réception, de stockage, de tenue des stocks, de préparation de commandes et d’expédition de marchandises, de produits ou de matières premières selon les procédures de qualité, les règles d’hygiène, de sécurité et les délais imposés

Assurer des opérations spécifiques à la préparation de commandes, comme le conditionnement

Relations et Expériences professionnelles

Internes : Service Production

Expériences professionnelles: Débutant(e) accepté(e)

Soft skills : Aimer s’engager sur un projet dynamique, Savoir travailler en équipe, Curiosité, Manuel, Curieux, Volontaire et Dynamique

Compétences exigées / souhaitées

Capacités d’organisation et de rigueur

Travail en équipe

Anglais est un plus


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Graduate Talent Internship, Business Acceleration & Partnerships (Taken)

In Jobs1 March 2023

Graduate Talent Internship, Business Acceleration & Partnerships / Stage - Full-time (Taken)

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

As a Graduate Leadership Talent Intern, you will work and learn within a dynamic tech start-up environment. This is an exciting opportunity to be part of a fast-growing team and company. You will work alongside the Deputy Managing Director, as well as the Marketing and Sales team to assist in focused Business Development & Strategic Partnership projects. We are looking for a self-driven, customer oriented and motivated strategic thinker talent to join us for this graduate internship. This is a paid full-time role that is for 3 to 6 months, that can be flexible with remote working.


Responsibilities

Support Deputy MD in new Business Development and partnership opportunities

Support in preparing materials for customers, partners, or investors

Be proactive to support the team with priority/ growth initiatives

Support Strategic Planning: research, value proposition definition, financial analysis, roadmap and present progress to the team.

Act as an ambassador online as well as within academic institutions.

Contribute to our culture and adhere to our values

Qualifications

Advanced degree in Business, Marketing, Entrepreneurship or Strong credentials relevant for the role.

First-rate communicator with a proactive and professional attitude towards partners.

Excellent analytical skills and fast learner or experience in business tool such as CRM and Business Analytics tool

Proficiency in MS Office Suite, particularly Excel and Powerpoint.

Superbly organised, with the ability to thrive in a fast-paced environment.

A desire to learn

A passion for start-ups and healthtech products.

A genuine team player who can also work independently

Complete fluency in English (spoken and written)

At Medinbox, we offer a dynamic and challenging work environment, with opportunities for growth and development. If you have a passion for healthcare and technology, and are excited about the opportunity to join a fast-growing and mission-driven startup, we would love to hear from you!


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Communication Officer / Assistant-e communication (Taken)

In Jobs1 March 2023

Communication Officer / Assistant-e communication

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

We are seeking a highly motivated and experienced communication assistant to join our team and work closely with our Chief Marketing Officer (CMO) and our digital marketing assistant to manage and update editorial support, public relations, internal communication, and network of partners.


Responsibilities

Manage and update offline editorial support, including creating, editing and proofreading content for various communication materials such as press releases, brochures…

Support the CMO in developing and executing public relations strategies, including drafting press releases, managing media relationships, and arranging press conferences and events

Coordinate internal communication efforts, including creating and distributing internal newsletters and announcements, and coordinating employee events and activities

Maintain and update the network of partners, including managing relationships with key stakeholders and coordinating joint communication efforts

Support the CMO in other projects as required

Qualifications

Bachelor’s degree in Communication, Public Relations, Design

Minimum of 2 years of experience in a similar role, ideally in a startup or technology company

Strong writing, editing, and design skills

Excellent communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders

Strong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously

Bilingual English is a must

At Medinbox, we offer a dynamic and challenging work environment, with opportunities for growth and development. If you have a passion for healthcare and technology, and are excited about the opportunity to join a fast-growing and mission-driven startup, we would love to hear from you!


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Sales & Application specialist (Taken)

A

In Jobs1 March 2023

Sales & Application specialist (TAKEN)

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

The ideal candidate will have a first experience in B2B technical solution sales, experience with medical devices is a plus. He will have a solid understanding of the full sales process and as a result be able to prospect clients and close deals. They should be well organized and be able to manage the daily operations of assigned accounts. In order to continue to generate revenue, this candidate should be able to uncover new client needs and find a way to add value to their business.


Responsibilities

Grow existing accounts by maintaining relationships with clients

Manage leads pushed by the marketing team (MQL)

Generate new leads through outbound and tackle existing leads to contribute to business growth

prospect new markets

Respond to incoming requests, write commercial offers

Promote and develop the Medinbox tools to health professionals, industry and health institutions

Attend trade shows and relevant conferences

Manage operation of accounts through responding to customers, forecasting and ensuring the perfect transfer of information to the operations department

ensure the quality of the systems’ implementation

Ensure a technological watch of products and solutions

train user teams

support remote technical assistance if necessary

ensure that the legal obligations of the sector are kept up to date

assist the sales and application engineer on pre-sales phase

Qualifications

Master’s degree 4+ years in medical engineering, health/biomed

Proficient in Microsoft Office

Strong organizational, communication and analytical skills

Strong understanding of negociation process

Experience utilizing customer relationship management software

Bilingual English

CV required


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Technicien-ne audiovisuel (Taken)

In Jobs1 March 2023

Audiovisual Technician / Technicien-ne audiovisuel

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

As a key member of the production team, you will be responsible for operating multiple cameras and equipment during live streaming and recording of medical procedures, as well as editing and post-production work.


Responsibilities

Operate and set up multiple cameras, lighting, and audio equipment during live streaming and recording of medical procedures worldwide

Edit and post-produce footage to ensure high-quality results

Work closely with the production team to ensure seamless execution of live streaming and recording projects

Stay up-to-date on the latest technology and equipment in the industry

Qualifications

Minimum of 2 years of experience operating multiple cameras in live streaming and recording environments

Strong knowledge of video production techniques and equipment, including cameras, lighting, and audio

Proficient in video editing software such as Adobe Premiere and Final Cut Pro

Strong communication and collaboration skills

Able to work in a fast-paced and dynamic environment

Passion for the medtech industry

If you are a creative and driven individual with a passion for the medtech industry, we want to hear from you!


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Manager of Customer Success (Taken)

In Jobs1 March 2023

Manager of Customer Success

Location: Toulouse, Occitanie, France (Hybrid)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.


Responsibilities

Work cross functionally within the company to communicate with all stakeholders in customers’ success

Create and maintain relationships with customers to better understand and achieve their needs

Make visits to our customers to identify opportunities for growth within our platform

Manage all reporting about the health of customers’ accounts

Stay up-to-date on industry trends and developments

Qualifications

5+ years of experience in customer success or account management

Strong communication and interpersonal skills

Ability to think strategically and creatively

Experience in the healthcare or healthtechtech industry is a plus

Bilingual English

Bachelor’s degree in business or a related field

If you are passionate about healthcare and have a proven track record of success in sales and account management, we want to hear from you!


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!



medinbox

Bilingual Help Desk Support Technician / Technicien-ne support technique (Taken)

In Jobs1 March 2023

Bilingual Help Desk Support Technician / Technicien-ne Support

Location: Toulouse, Occitanie, France (In Office)

Employment Type: Full Time

Seniority Level: Entry Level

Apply

We believe in a world of equal access to care for all

Medinbox is a pioneer HealthTech company with HQ in Toulouse, France. At Medinbox, our mission is to connect surgeons so that they can perform better procedures. Our integrated cloud/on-premise video collaboration system for operating-rooms and cath labs, facilitates live medical education, remote proctoring and technical support. The combinaison of hardware and SaaS platform empowers surgeons and medical teams to live collaborate and record from any surgical theater. By creating a virtual gateway from the OR, Medinbox bridges the gap to deliver better care to patients.

Through this solution, Medinbox has deployed the largest medical ecosystem for remote clinical assistance and education. Medinbox is a fast growing tech company, with already over 300 cathlabs and operating theaters equipped worldwide.

The candidate

As part of its growth, Medinbox is strengthening its technical staff. In direct collaboration with the support manager and in strong interaction with the field technicians, the helpdesk technician will join an existing team.


Relationships

Internal :

Joining the support team already in place.

Escalating the requests to the level 3 support team.

Relaying on your own initiative to the support manager the subjects requiring an arbitration.

May be required to collaborate with and assist the field technicians during interventions.

Collaboration with Customer Service for support requiring hardware replacement.

External :

At the first level of communication with Medinbox customers (mostly English speaking)

May be required to communicate with external service providers.


Development

The possibilities of evolution follow an essentially technical axis. The scope and responsibilities of the support technician will grow.

Technical skills

Receive customer requests via inbound calls, emails and tickets.

Analyze, process and resolve incidents.

Record all incidents in the internal ticketing tool Zendesk.

Assist remote users.

Assemble, configure and test hardware.

Ensure communications with customers (mostly in spoken/written English).

Escalate incidents requiring arbitration to the support manager.

Be able to travel to customer sites to provide on-site support.

Have a good experience of troubleshooting

Good knowledge of the Windows OS (10/11)

Good interpersonal skills

Professional Experiences

Advanced level of English (allowing the realization of customer support in English).

Personal Capabilities

Operational and methodological rigor.

Strive for simplicity and standard.

Taste for teamwork.

Ability to synthesize and reconcile.

Intellectual curiosity about information, audiovisual and medical technologies.

Be a force of proposal.

Ability to question and accept new methods and IT practices.

Sense of service and priorities.

Appetence for intercultural and international contexts

Excellent interpersonal skills

Goodwill towards collaborators and colleagues


Why join the Medinbox Team

At Medinbox we are always preparing for the newest incoming technologies and keep on finding applications and ways to improve our solution. We prioritize the medical teams’ wants and needs, as well as the patients’. We are mission and customers driven. At Medinbox, the growth never ends. Since putting humans first has proven to be so efficient, we also constantly make sure to provide our teams with a working environment where they can give the best of themselves, grow in their role… Scale up with Medinbox!